You can indicate the ring size, special gift wrapping or any other request to the designer at checkout.
Boticca is a curated global marketplace that connects talented, emerging designers of fashion accessories directly with customers from all over the world. Once designers join our community, they are provided with a shop where they can tell their story and upload pieces to be seen and bought by the whole world.
Designers are in charge of shipping pieces to customers. When you set up your shop on Boticca, you can add shipping charges to your prices to cover the shipment cost.
Your Boticca shop is very intuitive and easy to use. We have created an environment that you can log into as a designer to create your pieces, upload your pictures, write your descriptions. You can also see which pieces are most popular, how many people love them and who your buyers are. You can manage all your sells from your Boticca shop. For more information you can read the Other Helpful Questions section.
Yes, mostly. We want our designers to convey their stories and inspirations in the most genuine way possible. You have complete control of your shop: upload the pieces that you would like, as many pieces as you would like and price them the way you would like. We do have some guidelines around pictures, shipping and customer service that need to be respected to ensure a great experience for our customers.
When you receive an order, we handle the payment from the buyer and send you an email immediately with the details of the order: the buyer's name, delivery address, the piece(s) that they bought and what shipping method you offer they chose. You then ship the order and mark it as shipped to notify the customer.
Boticca only charges a 45% commission on the retail price of the piece (40% for Exclusive pieces). Boticca does not charge commissions on shipment prices. Once the order has been marked as shipped, we hold the payment for 15 working days (in case there are returns and refunds) before your payment is cleared and goes into a queue with disbursements made to our designers every 1st and 15th of the month.
Our marketplace is truly global with traffic and customers coming primarily from North America, Western Europe and the Middle East. Furthermore, Boticca handles transactions in three different currencies: British Pounds, US Dollars and Euros.
Designers set their own guidelines in regards to returns or refunds. However, we require that all designers offer a full refund (including the original shipping but excluding the return shipping) if the customer requests one within fourteen (14) days of receipt of the piece and returns the piece to the designer.
We do many forms of online marketing to promote our website such as Search Engine Optimisation (SEO), Search Engine Marketing (SEM), Social Media Marketing on Facebook and Twitter, and email marketing. We are also active in online and offline PR.
You can pay using any of the currencies below. And just to make shopping really easy, you can choose your preferred currency from the list in the top right corner of the page and all prices will be displayed in that currency.
Boticca.com approves all sellers on its marketplace before they are able to sell. First you will need to submit the designer application form which our team of curators will carefully review. As part of this application you will need to provide us with either a URL or images of your work. Once you are approved you will be able to log into your designer account and start setting up your shop and profile. You will first need to make sure you complete your profile before you can start selling. This means that you will need to:
Once your profile is complete you will then have access to your full designer dashboard.
This is because on Boticca, visitors are looking not simply to buy a unique piece but also understand who is behind the piece and what their story is. They come to find out about who you are, as a designer. It is a very important part of their shopping experience.
Shipping profiles allow you to save a specific set of shipping information so that you can apply it to any piece's listing. Click on your Dashboard Shipping link under the Store section to add or edit a shipping profile
Yes your shipping profiles allow you to specify shipping costs for international orders, enabling you to easily and confidently sell your designs worldwide.
You have the ability to put your seller account into Vacation Mode. Simply go to the Vacation link in the Store Section of your Dashboard Account and set the time you will not be able to fulfill orders properly. During your specified vacation period, buyers will be able to see your items and purchase them but they will see a warning indicating that you are away and hence may not be able to ship their pieces immediately.
Reach out to the customer in the first instance and discover the root of the problem. By mutual agreement you can then delete or edit the negative feedback. If you believe the feedback is offensive or breaches the Boticca.com terms and conditions please contact customer support.
Your shop name on Boticca.com can be changed except when documented legal proceedings affirm that your name infringes on a trademark or at the discretion of Boticca.com. Also please note that if you also change the url for your shop to reflect the new shop name any prior links to your shop will be broken. So you will need to make sure you update those on your blogs or other web pages.