Boticca.com

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Boticca.com Limited

PRIVACY POLICY

TRUSTe Certified Privacy

This policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us.

Boticca.com Limited ('Boticca.com') is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.boticca.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first Boticca.com's User Support Department at support@boticca.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=www.boticca.com

TRUSTe will then serve as a liaison with us to resolve your concerns.

  1. 1. BOTICCA.COM LIMITED

    Boticca.com Limited is a company registered in England and Wales with the company registration number 06843105 and having our place of business at Second Floor, Cardiff House, Tilling Road, London NW2 1LJ.

  2. 2. PERSONAL DATA COLLECTED FROM YOU

    2.1 your name;
    2.2 your geographical address; and
    2.3 your email address,
    (collectively, 'Your Personal Data').

    We do not ever store any financial information from you. If you have provided us with the personal data of another person ('Third Party Personal Data'), you confirm that they consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above or elsewhere) for which their personal data will be processed.

  3. 3. USES MADE OF YOUR PERSONAL DATA

    1. 3.1 The security of Your Personal Data is very important to us and shall be kept safe and confidential on our secure server in protected facilities. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the information using 128-bit secure socket layer (SSL) technology. Boticca.com follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    2. 3.2 We will use Your Personal Data that you provide to us:

      1. 3.2.1 to enable us to provide the services relevant to you;
      2. 3.2.2 to alert you to any product and service changes and updated information; and
      3. 3.3.3 for administration and marketing purposes.

    3. 3.3 In the event you do not wish for us to use Your Personal Data for administration and marketing purposes, please either:

      click on the 'Unsubscribe' link in the emails we have sent you (if any); or
      contact our User Support Department by emailing support@boticca.com and advising us of your intention to be removed from our marketing database.

    4. 3.4 We shall not pass Your Personal Data to any third party including marketing affiliates and partners unless we have procured your express consent to do so.

  4. 4. RETENTION OF YOUR PERSONAL DATA

    1. 4.1 We take appropriate measures to ensure that any personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used.

    2. 4.2 If your personal details change or if you have any queries about how we use Your Personal Data, please notify Boticca.com Limited by emailing our User Support Department at support@boticca.com. You may also update or correct your personal information by logging into your account on the site and editing your information online (under 'My Account' when you log in).

    3. 4.3 We update Your Personal Data within five (5) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.

      1. 5. YOUR RIGHTS

        1. 5.1 You are entitled to ask for a copy of any personal data that we hold about you and to have any inaccuracies in your personal data corrected. If you wish to contact us for these purposes, please notify Boticca.com Limited by emailing our User Support at support@boticca.com.

        2. 5.2 www.boticca.com or any designated unique resource locator ('Website') may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

      2. 6. DISCLOSURE OF YOUR INFORMATION

        1. 6.1 We may disclose Your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (where applicable), unless we have procured your express consent to do so.

        2. 6.2 We may disclose Your Personal Data to third parties:

          1. 6.2.1 in the event that we sell or buy any business or assets, in which case we may disclose Your Personal Data to the prospective seller or buyer (the disclosure of which shall be made under non-disclosure agreements) of such business or assets; or

          2. 6.2.2 if Boticca.com Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or

          3. 6.2.3 if we are under a duty to disclose or share Your Personal Data as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

          4. 6.2.4 Service providers. We employ a third party credit card processor to handle financial transactions on the site as well as a third party emailing marketing software. Boticca.com selects its third party partners with care but does not have any ongoing control over the privacy practices of such third parties. Product is shipped from the third party vendor and is not done under the auspices of this site.

      3. 7. COOKIES AND IP ADDRESSES

        1. 7.1 We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to our Website. Storing cookies is usual practice for any website that needs to remember what its users' preferences are and we use cookies to keep track of your choices in the Website. We do not tie the information gathered by cookies to Your Personal Data.

        2. 7.2 If you would like to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that cookies are stored in. If you would like to stop cookies being stored on your computer in the future, please refer to your browser manufacturer's instructions by clicking 'Help' in your browser menu. Further information about deleting or controlling cookies is available at www.aboutcookies.org.

        3. 7.3 Please note that when you visit our site, we may also log your IP address, a unique identifier for your computer or other access device. We do not tie the IP address to Your Personal Data.

        4. 7.4 Public comments/Blogs. If you post a review or public comment on this website, you should be aware that any Personal Data you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the Personal Data you choose to submit in these forums.

      4. 8. CHANGES TO OUR PRIVACY POLICY

        1. 8.1 We reserve the right to modify this Privacy Policy at any time. Any material changes we may make to this Privacy Policy document in the future will be notified and made available to you via a prominent notice on our homepage as well as updated on our privacy policy page.

        2. 8.2 If we decide to change our privacy policy, we will post those changes on our Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use Your Personal Data in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

      5. 9. CONTACT DETAILS

        Please direct any queries about this Privacy Policy (preferably by fax or email) to:

        Boticca.com Limited
        Attn: User Support Department
        Second Floor, Cardiff House
        Tilling Road
        London NW2 1LJ
        Email: support@boticca.com
        Tel: +44 (0) 845 299 7661
        Fax: +44 (0) 207 979 0053

        Effective date 01/12/2009