Standard Policy across Boticca:
All Boticca designers provide at minimum a refund or exchange within 7 days of receipt of the piece if you are unhappy with your purchase, or if it has been damaged in transit. You will need to message the designer on Boticca within 7 days of receipt and the designer will provide you with instructions. Please note that bespoke or customised pieces cannot be refunded.
Additional designer return policy:
Alll items are handamde to order, please allow up to 7 working days for receipt of your jewellery from when the order is placed.
Items may take longer if delivered outside the UK.
If you require your item sooner, please email me.
If for any reason, you are not happy with your purchase, I will happily provide an exchange within 7 days of receipt of your order
